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Services Directory

Regulatory & Other Information

Financial Services | Regional Sales & Public Information

St. Louis | Little Rock | Louisville | Memphis


Little Rock

Bank Holding Company Supervision
Supervision conducts examinations, provides guidance, and reviews compliance with applicable laws and regulations.

Institutions headquartered in Indiana, Mississippi, Missouri and Tennessee.

 

Scott Smith

1-800-333-0810 x 448836

Institutions headquartered in Arkansas, Illinois and Kentucky.

 

Allen North

1-800-333-0810 x 448826
Bank Holding Company and Membership Applications
Questions about Fed membership or bank/financial holding company applications may be directed here.

Patrick Pahl

1-800-333-0810 x 448858

Community Affairs
Community Affairs works with lenders, community leaders, and resource providers to foster community development and promote fair and equal access to credit. Additional information can be found online.

Lyn Haralson

(501) 324-8240
1-800-332-0813 x 240

Amy Simpkins

(501) 324-8268
1-800-332-0813 x 268

The Federal Reserve Consumer Help Center handles consumer complaints against state member banks.

For questions or to file a complaint, call: 1-888-851-1920

Consumer Affairs
Consumer Affairs conducts examinations of state member banks for compliance with federal consumer credit laws, including HMDA and CRA, and provides information to depository institutions and consumers.

Elizabeth Hayes

1-800-333-0810 x 444251
Customer Accounts
Customer Accounts handles account confirmations and balances, information on correspondent/respondent relationships, and IAS accounting information and statements.

Customer Accounts information

1-800-333-0869

Capital Stock Adjustments

 

Operations analyst

1-800-333-0810 x 448365

Billing
  Statement availability and frequency, method of transmission, and use of earnings credits 1-800-485-1033
Origin and explanation of charges 1-800-482-9463 x 232
Discount Window/Credit Office
Questions regarding setting up a borrowing relationship, loan requests, payments, or discount collateral pledges or releases may be directed here.

Credit Office

1-866-666-8316

Rates in Arkansas

1-800-332-0813 x 205

Payments System Risk/Reserve Requirements
Questions regarding payments system risk and reserve requirements may be directed here.

Payment Risk Management and Reserves

1-866-666-8316
Research
Research provides information on interest rates, economic data and banking statistics. Analyses are conducted on monetary policy, banking, macroeconomic, regional, community and international issues.

Economic Data Information

http://research.stlouisfed.org/fred2

Economic and financial data (GDP, consumer prices, etc.)

1-800-333-0810 x 448573

Monetary, interest rate and international data

1-800-333-0810 x 448590

Regional data

1-800-333-0810 x 448812

Library

1-800-333-0810 x 448552
Publications 1-800-333-0810 x 447320
Visit http://research.stlouisfed.org for U.S. economic and financial data and regional data for the Eighth District (through Federal Reserve Economic Database FRED®), as well as information about our staff economists, working papers and publications, and seminars and conferences.
Statistical Reporting
Statistics processes FR2900, Call Reports, Bank Holding Company Reports and various other financial reports from depository institutions. Additional information can be found online.

Call Reports and Bank Holding Company Reports

 

Rebecca Roberts

1-800-333-0810 x 448744

Deposit Reporting and other statistical reporting

 

Robin Miller

1-800-333-0810 x 448554

Home Mortgage Disclosure Act (HMDA)

 

Bob Dowling

1-800-333-0810 x 448532

Structure Reporting
 

Joan Boelter

(314) 444-8627
1-800-333-0810 x 448627

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