| ACH (Automated Clearing House) |
| ACH sends and receives
direct deposit and direct payment transactions. Support is available
Sunday at 4:30 p.m. CT through Friday at 10 p.m. CT. Additional
information can be found online. |
| ACH Operations Support |
1-888-883-2180 |
| ACH Voice Response Return Items |
1-888-699-5561 |
|
| Cash
Services |
Cash Operations fields
questions on packaging requirements, posting of credit for
cash, special requests and differences, and cash ordering
(FedPhone and FedLine® for the Web). Additional
information can be found online.
|
| Administration |
(314) 444-8328
1-800-333-0810 x 448328
OR
(314) 444-8327
1-800-333-0810 x 448327 |
|
| Check
Services |
| Check Services fields
questions on forward checks, return checks, electronic check
services and adjustment requests. Additional
information can be found online. |
| Check Front Office (all check inquiries except Adjustments) |
1-866-433-3227 |
| Check Adjustments |
1-877-372-2457 (877-FRB-CHKS) |
| Manager, Check Operations |
(314) 444-8499
1-800-333-0810 x 448499 |
| Large Dollar Return Item Notification |
1-800-333-0810 x 448449 |
|
| Electronic Access
Support |
| Additional
information can be found online. |
| FedPhone Services |
| |
Cash Ordering |
1-866-821-0329 |
| |
ACH Voice Response System |
1-888-699-5561 |
| FedPhone Support (inquiries,
initiation of new or changed services, and password resets) |
| |
Cash Ordering |
1-888-333-7010 |
| |
ACH Voice Response System |
1-888-883-2180 |
| FedLine® |
| The FedLine Help Desk answers
support inquiries, schedules FedLine training, initiates
new services and resets network passwords. |
| FedLine Help
Desk |
1-888-333-7010 |
|
| Funds Transfer,
Book-Entry Securities and Joint Custody Operations |
| Operations support for
On-Line and Off-Line functions for Funds Transfer and Book-Entry
Securities transfers is available Monday through Friday from
7:30 a.m. CT until 6 p.m. CT. Additional
information can be found online. |
| Operations Support |
1-800-327-0147 |
| |
Fax |
(617)
973-3619 |
| Testing Support
|
| |
CI Book Entry |
1-877-569-2488 |
| |
CI Funds |
1-800-526-2032 |
| |
FedLine Funds & Book Entry |
1-800-526-2032
|
|
| Securities Services |
| Securities Services
disseminates information about collateral accounts, redemption
of municipal bonds and coupons, issue and redemption of savings
bonds, and requests for purchase, maintenance, and account information
for Treasury Direct customers. Additional
information can be found online. |
| Definitive Securities |
1-800-332-0813 |
| Municipal Bonds/Coupons
|
(904) 632-1171 |
| Savings Bonds |
1-800-553-2663 |
| Treasury Direct |
1-800-722-2678 |
| U.S. Treasury Bearer and
Registered Securities/Bureau of Public Debt |
(304) 480-7936 |
| U.S. Treasury Coupons |
(214) 922-6766 |
|
| Treasury Tax and
Loan (TT&L) |
| Additional
information can be found online. |
| TT&L
National Customer Service Area |
| |
Customer Service and Collateral
Transactions |
1-888-568-7343 |
| Fax Numbers |
| |
Customer Service |
1-866-707-6574 |
| Collateral Management |
1-866-707-6575 |
| PATAX
National Voice Response System |
| |
Advice of
Credit Entry |
1-888-633-2737 |
| Customer Service |
1-800-333-0871 |
| Term Investment Option |
| |
Customer Service |
1-800-333-0870 |
|
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